Billing Inquiries

c/o Blue Mountain Power Co-op

Phone:(403) 845-4600

Toll Free:

(888) 845-4616

Fax:(403) 845-2751

 

Visit the new Duffield REA website! http://www.duffieldrea.com/

Service Inquiries, Power Outages, Trouble Calls

c/o EQUS

1-780-967-3340 or 1-888-627-4011

Payments

Please allow sufficient time for your payment to reach our office by the due date.

See payment options below, or mail to:

Duffield REA Ltd.
c/o Blue Mountain Power Co-op
PO Box 1538
Rocky Mountain House, AB
T4T 1B2

Your inquiries and comments are important to us. Please contact the Blue Mountain Power Co-op office at 1-888-845-4616.

Terms of Payment & Payment Options

Current charges must be received in office by the due date to avoid late payment charges. Please allow sufficient time for payment to reach our office.

    • Payments accepted at most Financial Institutions
    • Telephone/Internet bill payment service available
    • Pre-authorized withdrawal payment plan available
    • Mail to:

Duffield REA Ltd.
c/o Blue Mountain Power Co-op
PO Box 1538
Rocky Mountain House, AB
T4T 1B2

Additional Charges

  • Late charges of 2.0% per month (26.82% per year) will apply on amounts outstanding after the due date
  • An NSF Charge will be assessed on dishonored cheques
  • If an account is disconnected for non-payment, disconnect and reconnect charges will apply

Consumption

  • Actual – Meters are read by Fortis Alberta
  • Estimated – Based on historical consumption on account

Moving

Please provide notification of your moving details five (5) working days prior to your move.

Safety

Before you dig, call Alberta One-Call at 1-800-242-3447 to locate buried underground wiring.

Please visit the Blue Mountain Power Co-op safety page.

Rates

Regulated Rate Option (RRO) information available by calling 1-888-845-4616.

For Your Information
Electric Energy (provided by Duffield REA Ltd.) The cost of electric energy you have used in the billing period
Administration Charge Retail costs for billing and customer services (if applicable)
Distribution The cost of building, operating and maintaining the local distribution system
Transmission The cost of building, operating and maintaining the provincial power grid
Rate Rider(s) A rider is a temporary credit or charge approved by the regulator
Goods and Services Tax (GST) The 5% calculation is based on the total costs identified in your bill

Blue Mountain Power Co-op 
Rocky Mountain House, Alberta